Shipping & Delivery

SHIPPING & DELIVERY POLICY

Zapatos is committed to deliver your order accurately, In good condition. We try our best from our end to provide you the best customer experience.

Zapatos reserves the right not to ship/process any order with incomplete/partial customer details (Name, Address, etc) to prevent potential fraudulent and fake order.

Please note our shipping policy as follows.

• We make our best efforts to ship your order within 1 to 3 working days inside Dhaka metropolitan city and 2 to 5 working days outside Dhaka.
• We ship on regular week days (Saturday to Thursday), excluding public holidays.
• Each Order will be shipped only to a single destination address. If customer wish to ship products to different addresses, customer will need to place multiple separate orders.
• Your order may get cancelled or delivery may get delayed due to size unavailability, product unavailability or courier issues.
• To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.